GENERAL CONDITIONS OF INTERNET SALE
The Company MEZZANINE PARIS, with a capital of €5,000, whose registered office is located at 39 rue de l'Abbé Grégoire 75006 PARIS, wished to formalize through these General Terms and Conditions of Sale, the terms and conditions of sale of its products applicable to Customer orders placed via its website:
The list of products offered for sale online by Mezzanine Paris can be consulted on this Site.
The Customer and Mezzanine Paris agree that their commercial relations will be governed exclusively by these Conditions General Conditions of Sale.
Mezzanine Paris reserves the right to modify its General Conditions of Sale at any time by publishing a new version on the Site.
The General Conditions of Sale applicable to each order are those in force at the date of their validation on the Site.
Article 1. - Purpose
The purpose of these General Terms and Conditions of Sale is to define the rights and obligations of Mezzanine Paris and the Customer in connection with the sale online products offered on this site.
Article 2. – General provisions
These General Conditions of Sale apply to all sales of products made via the seller's website and are an integral part of the contract between the customer and the seller . They can be viewed on the seller's website at the address: www.mezzanine-paris.com.
The seller ensures that their acceptance is clear and unreserved by setting up a checkbox and a click of validation for each transaction.
Thus, the customer declares to have read all of these General Terms and Conditions of Sale and, where applicable, the Special Terms and Conditions of Sale related to a product or service in order to accept them without restriction and without reservation.
The customer acknowledges having had access to the advice and information necessary to ensure that the offer meets his needs. The customer declares to be able to legally place orders under French law or to validly represent the natural or legal person for whom he is committing. Unless proven otherwise, the information recorded by the seller constitutes proof of all transactional elements.
These General Terms and Conditions of Sale are applicable to Orders made for delivery in France or abroad.
Article 3. - Entry into force and Duration
These General Conditions of Sale are applicable to the parties on the date of validation of the order.
These General Conditions of Sale are applicable for the duration necessary for the supply of the products, until the expiry of the guarantees and obligations owed by Mezzanine Paris.
Article 4. - Ordering Products and Services and Stages of Conclusion of the Online Sale
In order to place an order, the Customer must follow the following steps:
1. Enter the Site address or access the Site via a link .
2. Follow the instructions of the Site and in particular, the instructions required to open a customer account.
4. Fill out the order form.
5. Check the elements of the order and, if necessary, identify and correct the errors.
6. Read the General Conditions of Sale of Mezzanine Paris, accept them, then validate the order as well as the total amount to be paid.
7. Follow the instructions of the online payment server to pay the total amount indicated.
Unless the server is unavailable, the Customer will be able to pay for his order after final validation of it on the Site
The Customer will receive in return confirmation by e-mail of payment for the order, accompanied by an acknowledgment of receipt the confirming. The delivery of the ordered products will be made to the address indicated by the customer.
For the purposes of proper execution of the order, and in accordance with article 1316-1 of the Civil Code, the customer undertakes to provide all elements of identity authenticity.
All orders placed on the Site are intended solely for the personal use of the Customer. As a result, the Customer or the recipient of the products is prohibited from any partial or total resale of the products ordered.
When carrying out the various aforementioned stages of the order, the Customer undertakes to comply with these General Conditions of Sale.
In accordance with Article L. 122-1 of the Consumer Code, Mezzanine Paris reserves the right to refuse the order if it seems abnormal (in particular due to given the quantities ordered), placed in bad faith or for any other reason of inadmissibility, in particular, when there is a dispute with the Customer concerning the payment of a previous order.
Article 5. - Price of Products and Conditions of Validity
The price of the products sold on the Site is indicated respectively by item and by reference, except for typographical errors. These prices take into account the VAT applicable on the day of the order but do not include the delivery costs which will be invoiced in addition as specified to the Customer during the validation of his order.
For all orders shipped outside the European Union and/or DOM TOM, the price is calculated excluding tax automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be required in certain cases. These rights and sums are not the responsibility of the seller. They will be the responsibility of the customer and are his responsibility. The seller therefore invites the customer to inquire about these aspects with the corresponding local authorities.
At the time of validation of the order, the price to be paid corresponds to the total amount of the order.
The offers of products and their prices are valid as long as they are accessible on the Site within the limits of available stocks.
As such, indications on the availability of products may be provided to the Customer at the time of placing the order. Errors or changes may exceptionally exist, especially in the case of simultaneous orders of the same item by several customers. In the event of the unavailability of an article after validation of the order by the Customer, Mezzanine Paris will inform the Customer by e-mail as soon as possible, proposing either to order another article presented on the Site as a replacement, or to cancel the order. If the Customer chooses to cancel the order, the refund will be made no later than 30 days from payment if the customer's bank account has been debited.
Mezzanine Paris reserves the right to change at any time and without notice the lists of products and/or the prices offered on the Site, it being specified that those in force at the time of the order will be those accepted by the Customer by validating the latter.
The Customer is duly informed that the illustrations, colors, photographs and description of the products are only indicative and do not enter into the contractual field. Mezzanine Paris cannot be held liable in the event of an error or inaccuracy.
The telecommunications costs inherent in accessing the site remain the sole responsibility of the Customer
The period of validity of product offers and prices is determined when the Site is updated.
Payment is due immediately at the time of the order.
The customer will make payment by credit card
Payment of the amount of the order will be made exclusively through one of the following means of payment: VISA or MASTERCARD.
Payments by check and bank transfer are not accepted.
The transaction is debited from the Customer's bank card at the time of shipment and, after verification of the latter's data, upon receipt of the debit authorization from the company issuing the bank card used by the Customer.
Once the payment has been initiated by the customer, the transaction is immediately debited after verifying this information. In accordance with Article L.132-2 of the Monetary and Financial Code, the commitment to pay by card is irrevocable as soon as it is activated.
By communicating the information relating to his bank card, the Customer authorizes Mezzanine Paris to debit his bank card for the amount corresponding to the total amount of the order.
The Customer therefore authorizes his bank in advance to debit his account in view of the records or statements transmitted via the payment module, even in the absence of signed invoices of the hand of the bank card holder.
To this end, the Customer confirms that he is the holder of the bank card to be debited and that the name appearing on the card is indeed his. The Customer communicates the sixteen digits and the expiry date of his bank card as well as, if necessary, the numbers of the visual cryptogram.
In the event that the debit of the total amount to be paid is impossible, the Customer will be invited to restart the payment process. If the impossibility of debiting is confirmed, the online sale will be automatically resolved immediately and the order will be cancelled. associated with this outstanding payment with a payment incident file implemented by a third-party organization. An irregular declaration or an anomaly may also be the subject of litigation.
Article 7. - Delivery of the Order
The parcel is delivered against signature to the address chosen by the customer. In case of absence, a delivery notice is left to the Customer in his mailbox, indicating the nearest post office where to collect his package. The Customer then has 15 consecutive days to recover it. After this period, it will be automatically returned to the company Mezzanine Paris, the customer will have to pay the costs for the package to be returned to them.
Article 8. - Right of withdrawal
In accordance with Article L.121-20 of the Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of return costs”. “The period mentioned in the preceding paragraph runs from the receipt for the goods or the acceptance of the offer for the provision of services”. The right of withdrawal can be exercised by contacting the seller by email at email@example.com. In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the product(s) purchased will be subject to the right to reimbursement, the return costs will remain the responsibility of the customer.
Returns of products are subject to to be carried out in their original condition and complete (packaging, labels, etc.) so that they can be resold as new.
They must, if possible, be accompanied by a copy of the proof of purchase, and are at address to:
39 rue de l'Abbé Grégoire
Article 9. – Complaints
If necessary, the customer may submit any complaint by contacting the company using the following contact details: by email to firstname.lastname@example.org or by post:
39 rue de l'Abbé Grégoire
Article 10. – Guarantees
In accordance with the law, the seller assumes a guarantee of conformity as well as a guarantee relating to hidden defects of its products. The seller reimburses the customer for products that are apparently defective or that do not correspond to the order placed. The refund request must be made by email to: email@example.com
Items returned incomplete, damaged, damaged, damaged or soiled by the Customer will not be exchangeable and will be returned to him immediately or returned by post. mail as soon as possible.
Article 11. - Intellectual property rights
Brands, domain names, products, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller . No transfer of intellectual property rights is made through these T&Cs. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 12. – Protection of personal data
In accordance with the Data Protection Act of January 6, 1978 , you have the rights to query, access, modify, oppose and withdraw personal data concerning you.
By adhering to these General Conditions of Sale, you agree that we collect and use this data for the performance of this contract. By entering your email address on our site, you will receive emails containing information and promotional offers concerning products published by the seller. You can unsubscribe at any time. All you have to do is click on the link at the end of our emails or contact us by registered letter with acknowledgment of receipt.
We track traffic to our site, and for this we use tools such as Google Analytics
Article 13. - Force Majeure
The performance by Mezzanine Paris of its obligations under these General Conditions of Sale will be suspended in the event of the occurrence of a fortuitous event or force majeure which would hinder or delay its execution.
Article 14. - Nullity and modification of the contract
If one of the stipulations of this contract is canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement between the parties.
Article 15. Limitation of liability
Mezzanine Paris cannot be held liable for any damage resulting from the use of the Internet network such as, in particular, the loss of data, intrusion, computer viruses, connection breakdown, interruption of the Internet network, or other problems beyond its control.
Mezzanine Paris reserves the right to suspend at any time the operation of the Site.
Article 16. - Non-waiver
The fact that Mezzanine Paris does not take advantage of any of the obligations referred to in these General Conditions of Sale cannot be interpreted for the future as a waiver of the obligation in question.
Article 17. – Applicable law
These General Conditions of Sale are governed by French law.
Any dispute resulting from the formation, interpretation or execution of these Conditions Générales de Vente will fall under the exclusive jurisdiction of the French courts, notwithstanding plurality of defenders or warranty claim.
Thus, the customer declares to have read all of these General Conditions of Sale and, where applicable, the Special Conditions of Sale related to a product or service in order to accept them without restriction and without reservation..